Patch or Update Installation Issues

[Nailana]

Hey all,

I am encountering a frustrating issue while trying to install the latest patch/update for the game. Every time I attempt to update, I'm consistently facing a failure message and I am at a loss for what steps to take next.

Here is a detailed rundown of what is been happening;

Error Message: Update Failed
Platform: PC
What steps did I follow Restarting both the game client and my System (PC) & verifying my internet connection is stable and fast enough for downloads. Attempted to manually download the update from the official website, but encountered the same error & follow these steps Troubleshooting Steps Taken, I have followed the troubleshooting guide provided on the https://forum.bwgame.net/threads/running-black-white-on-windows-10.7916learn-mulesoft forums, but none of the solutions seem to resolve the issue.

I might have overlooked it. If anyone has experienced a similar issue or knows of a solution that has worked for them in the past, please share your insights. Your assistance would be greatly appreciated as I'm eager to get back into the game with the latest updates.

Thank you in advance for your help and support....